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Delivery and returns

Your order will generally be dispatched within three days of receipt of order and shipped via Hermes or other carrier according to the size and weight of the package.

We charge a standard delivery charge of £5.95 for UK mainland delivery for all orders under £100. Shipping is free in the UK for orders over £100. Please contact us for delivery charges for the highlands and islands and overseas.

Shipping fees include handling and packing fees as well as postage or courier costs. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Under the Consumer Rights Act your consumer rights entitle you to cancel an order within 14 days of receipt. This includes the delivery charge, but not the cost of returning it. You have a further 14 days to return the item.

Any additional shipping charges made at your request, such as 24 hour courier or overseas shipping is not included: Only the standard £5.95 will be refunded.

Any cancellation must be made to us within 14 days of receipt and in writing to: The Vintage Kitchen Store Ltd, Barkly House, Little Bushey Lane, Bushey Heath WD23 4RN or at enquiries@thevintagekitchenstore.co.uk. Postage will be at your own expense. This does not affect your statutory rights.

Should you in any way be unhappy with your purchase, we will endeavour to rectify the situation as soon as possible.


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